Dogs & Cats
Moving overseas is stressful enough without worrying about how your dog or cat will get there. CIEF Pets is a Kuala Lumpur pet relocation company. We take care of the export from start to finish: the paperwork, the vet visits, the travel crate, the flight and, for most countries, the arrival at the other end.
You tell us where you’re going. We tell you what your pet needs, then we do most of the work, so you don’t have to chase government offices, airlines and vets yourself.
We look up your destination’s current entry rules for your pet and give you a plan.
Microchip, vaccinations and any blood tests your destination asks for, at the right time and in the right order.
We prepare the export paperwork with the Department of Veterinary Services (DVS), arrange the health certificate, and help with the destination’s import permit where needed.
An airline-approved crate sized for your pet, a flight with an airline that accepts pets on your route, and check-in at KLIA.
We can collect your pet from your home in the Klang Valley. Outside the Klang Valley? Ask us.
For most countries, we arrange a local agent to clear your pet through customs and quarantine. If we can’t cover yours, we’ll tell you at the start.
1.
Each country sets its own entry rules, and they can be very different. A cat going to Singapore and a dog going to the UK need different documents, tests and waiting times. This is the first thing we confirm.
2.
Most destinations require an ISO-standard microchip and a valid rabies vaccination, done in the right order. If something is missing or out of order, it can add weeks, so we check your records early.
3.
Some countries require a rabies blood test (often called an RNATT or titre test), and sometimes other tests. These usually come with a waiting period, which is often the longest part of the move.
4.
Close to the travel date, your pet has a final health check with the government vet, and the export documents and health certificate are issued through DVS. We book the appointment and handle the paperwork.
5.
We handle check-in at KLIA and keep you updated until your pet lands. In most countries, we also arrange a local agent to clear your pet through customs and any quarantine on arrival.
Requirements are set by DVS, MAQIS, your destination country and the airline, and they can change at any time. We confirm the latest rules for your pet before you make plans.
Very little. Most owners only need to:
We keep you updated at every step, and you can message us any time on WhatsApp. We reply in minutes, not days.
It depends mostly on where you’re going.
Contact us as soon as you know you’re moving, even if your travel date is still far away. Starting early is the easiest way to avoid delays and extra cost.
We’ve handled pet exports from Malaysia to many countries, including:
Not on the list? Ask us. We’ll tell you honestly whether we can help.
Every export is quoted individually, because the cost depends on things that vary from pet to pet and route to route:
Send us your details and we’ll give you a clear quote for your pet’s move.
Pet export rules are set by government bodies such as DVS and MAQIS in Malaysia, by the authorities in your destination country, and by each airline. They can change at any time, sometimes with little notice.
So we check the current requirements for your specific pet and destination when we plan your move, and tell you straight away if anything changes along the way. The information on this page is general guidance, not a guarantee. Always confirm the latest requirements with us before you make plans.
From a few weeks to six months or more, depending on the destination. Countries that require a rabies blood test take the longest. Contact us early and we'll give you a timeline for your route.
It's possible. But small mistakes, like a vaccination in the wrong order, a missed deadline or a wrong date on a certificate, can mean your pet is refused boarding or held on arrival. Most owners prefer to let us manage it.
Not always. On many routes, pets travel as cargo, sometimes on a different flight from their owner. It depends on the airline and the destination. We'll explain the options for your route.
Only on some airlines and routes, and usually only for small pets. Most international moves from Malaysia go in the hold or as cargo. We'll tell you what's possible for your trip.
For most countries, we arrange a local agent who clears your pet through customs and any quarantine. For a few countries we can't arrange this, and if yours is one of them, we'll tell you at the start.
We keep track of your destination's requirements while we prepare your pet's move, and tell you immediately if anything changes. Changes made by governments or airlines are outside our control, but we'll work out the best way forward with you.
Each move is quoted individually, based on your destination, your pet's size, the airline and the services you need. Message us with your details for a quote.
Tell us where you’re going and when. We’ll take it from there.